Shipping Policy

Last Updated: September 2026

At HyperDrive247, we're committed to getting your order to you as quickly, safely, and efficiently as possible. Please read our Shipping Policy below to understand how we process and deliver orders.

Order Processing

Once your order has been successfully placed and payment has been confirmed, our team will begin preparing your order for dispatch.

• Orders are processed within 1–3 business days.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During promotional periods or high-demand seasons, processing times may be slightly longer.

Delivery Timeframes

We currently deliver nationwide across South Africa.

Estimated delivery times are:

• Major cities: 3–7 business days
• Regional & outlying areas: 5–10 business days

Delivery time begins once your order has been dispatched, not from the date your order is placed.

Please note that these are estimated delivery times and may vary due to courier operations, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping fees are calculated during checkout based on your delivery location and the size of your order.

From time to time, HyperDrive247 may offer free shipping promotions. Where applicable, these promotions will be clearly displayed on our website.

Order Tracking

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking information (where available).

Tracking updates may take up to 24 hours to appear after your parcel has been collected by the courier.

Delivery Information

To help ensure successful delivery:

• Please provide a complete and accurate delivery address.
• Include a valid contact number.
• Ensure someone is available to receive the parcel during business hours.

HyperDrive247 cannot be held responsible for delivery delays or failed deliveries resulting from incorrect or incomplete shipping information supplied by the customer.

Delivery Delays

While we work with trusted courier partners, delays may occasionally occur due to factors beyond our control, including:

• Severe weather
• Public holidays
• High courier volumes
• Remote delivery locations
• Unexpected logistical disruptions

If your order is delayed, we'll do our best to keep you informed and assist in tracking your shipment.

Lost or Damaged Parcels

If your parcel arrives damaged or appears to have been lost during transit, please contact us within 48 hours of the expected delivery date.

When contacting us, please include:

• Your order number
• Clear photographs (if applicable)
• A brief description of the issue

We'll work with the courier to investigate and resolve the matter as quickly as possible.

Incorrect Shipping Address

Customers are responsible for ensuring that the shipping address entered during checkout is accurate.

If you notice an error after placing your order, please contact us immediately. We'll do our best to update your details before your order is dispatched.

Unfortunately, once an order has been shipped, we're unable to guarantee that address changes can be made.

International Shipping

At this time, HyperDrive247 ships within South Africa only.

Should international shipping become available in the future, this policy will be updated accordingly.

Need Assistance?

If you have any questions regarding shipping or your order, our support team is here to help.

Email: hyperdrive247@outlook.com
Business Hours: Monday – Friday | 08:00 – 17:00 (SAST)

We appreciate your support and thank you for choosing HyperDrive247.